Strategy Links

Making Smart IT Choices
Generated by the Center for Technology in Government (CTG) at the University at Albany, "Making Smart IT Choices" (in PDF format), summarizes "the methods and models that CTG uses to help organizations apply technology to mission-critical problems. This report is formatted in a handbook style. It offers background information, worksheets, exercises, and practical approaches to information technology issues.

And Justice for All: Designing Your Business Case for Integrating Justice Information
This guidebook developed by the Center for Technology in Government (CTG) at the University at Albany, offers a series of lessons and tools justice officials can use to build business cases to win support and funding for integrated justice information systems. The business case blueprint leads readers through the analysis, design, and presentation of business cases tailored to specific projects and audiences. The guidebook also contains appendices of useful tools, references, examples, and resources. See Appendix A of the guidebook for generic tools that can be used for any project.

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How To Do Stakeholder Analysis of Aid Projects and Programmes
This paper done by Europe's Forum on International Cooperation's (EUFORIC) Social Development Department provides a comprehensive explanation of the what, why, when, who, and how regarding stakeholder analysis along with concrete examples and very useful matrix and checklists.

Stakeholder Analysis and Conflict Management
This concept paper developed by The International Development Research Centre (IDRC), illustrates two common situations: one in which there is enough consensus among the stakeholders for collaboration and one where conflict hinders negotiation. The IDRC is a public agency created by the Canadian government to "help communities in the developing world find solutions to social, economic, and environmental problems through research."

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The Guide to Managing for Quality—Stakeholder Analysis
The Guide to Managing for Quality is a joint effort of Management Sciences for Health and the United Nations Children's Fund. The Guide provides a stakeholder analysis tool for use in almost any organization.

Tying a Sensible Knot: Best Practices in State-Local Information Systems
The Center for Technology in Government (CTG) at the University at Albany, worked with over 65 state and local agencies to identify and document a set of practices that lead to effective state-local systems in intergovernmental projects. This report shares intergovernmental information system best practices and highlights many state-local projects in NYS.

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Developing & Delivering Government Services on the World Wide Web: Recommended Practices for New York State
This report generated by the Center for Technology in Government (CTG) at the University at Albany, focuses "on one major aspect of the Internet: the World Wide Web (WWW or Web). The WWW has emerged as an interconnected network of information sources located all around the world. These guidelines present principles to help government agencies in NYS decide how best to design, manage, and market Web services."

The Information Technology Interaction Model
Developed by Mark Silver, Lynne Markus and Cynthia Beath. The model is based on the theory that the consequences of information systems in organizations follow largely from the interaction of the technology with the organization and its environment. The model addresses the interaction of a new information system with the organization’s: external environment, strategy, structure and culture, business processes, and IT infrastructure.

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New York State Information Technology Strategic Plan 2005
Developed for New York State, the intent of the IT Strategic Plan is to identify goals, initiatives and action plans that, when implemented, will help the State improve the business of government.

Four Realities of IT Innovation
This paper, featured in The Public Manager, is based on The Center for Technology in Government's collaborations with over 100 state and local entities since 1993. The article discusses the four "realities" that shape government projects in pursuit of effective and innovative information systems.

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Conducting Best and Current Practices Research-A Starter Kit
Developed by the Center for Technology in Government, this starter kit contains step-by-step instructions on how to conduct best and current practice research. The kit will show you how to research your specific topic and learn from other organizations to either replicate successes and avoid mistakes.

The Guide to Managing for Quality—SWOT
The Guide to Managing for Quality is a joint effort of Management Sciences for Health and the United Nations Children's Fund. This tool provides a good foundation on how to conduct a SWOT analysis.

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